Shipping Information

SHIPPING & DELIVERY POLICY 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Shipping Fees

We offer $7.95 FLAT RATE Australia Post Standard eParcel shipping on orders under 5kg* (excluding NT and Tas). If your order does not meet the above criteria, we offer shipping at the following rates:

 

 

NSW, QLD, VIC

SA & WA

TAS

NT

Orders under 5KG

$7.95

$7.95

$15.00

$50.00

5-12KG

$15.00

$25.00

$25.00

$75.00

12-24KG

$20.00

$35.00

$35.00

$85.00

24-49KG

$30.00

$45.00

$45.00

$95.00

50+KG

$40.00

$55.00

$55.00

$105.00

 


Retail Orders

Tracked Regular Post to NSW, ACT, VIC, QLD, SA & WA

  • 3 - 14 Business Days* after dispatch
  • Metro orders are shipped via Couriers Please
  • Regional orders are shipped via Australia Post

Tracked Regular Australia Post to TAS

  • 7 - 14 Business Days* after dispatch
  • Shipped via Australia Post

Tracked Regular Australia Post to NT

  • 7 - 14 Business Days* after dispatch
  • Shipped via Australia Post


Trade Orders

  • 3 - 14 Business Days* after dispatch
  • Metro orders are shipped via Couriers Please
  • Regional orders are shipped via Australia Post

All times and dates given for delivery of the products are given in good faith but are estimates only.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://beautopia.com.au/pages/retums-and-warranty.

HOW CAN YOU CONTACT US?

If you have any further questions or comments, you may contact us by:


Phone: (02) 98823100

Email: customerservice@beautopia.com.au

Online contact form: https://beautopia.com.au/pages/contact-us

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://beautopia.com.au/pages/terms-conditions.

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Last updated November 1, 2023

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