Joico Scalp Vitality Trio

Give your scalp the care it deserves with the Joico Scalp Vitality Trio — a complete 3-step routine designed to cleanse, exfoliate, and restore balance for a healthier scalp and stronger-looking hair.

This targeted system works together to remove buildup, refresh the scalp, and deliver lightweight hydration. The Refreshing Shampoo gently cleanses away excess oil and impurities, the Exfoliating Foaming Scrub lifts away buildup while unclogging pores, and the Replenishing Essence hydrates and soothes the scalp to promote comfort and balance.

Perfect for maintaining scalp health, this trio helps create the ideal foundation for stronger, shinier, and more manageable hair.

This Trio Includes:

• Joico Scalp Vitality Refreshing Shampoo 300ml – Gently cleanses the scalp while removing oil, buildup, and impurities.
• Joico Scalp Vitality Exfoliating Foaming Scrub 177ml – A lightweight foaming scrub that exfoliates and refreshes the scalp.
• Joico Scalp Vitality Replenishing Essence 100ml – A soothing leave-in treatment that hydrates and comforts the scalp.

Key Benefits:

• Deeply cleanses and purifies the scalp
• Gently exfoliates to remove buildup and impurities
• Hydrates and soothes dry or stressed scalps
• Promotes a balanced, healthy scalp environment
• Helps hair feel lighter, fresher, and more manageable

Shampoo: Massage a generous amount of the Joico Scalp Vitality Refreshing Shampoo into your damp hair and scalp. Make sure it’s evenly distributed for maximum benefit. Rinse well with water. Follow up with your preferred Joico conditioner or masque. Exfoliating Foaming Scrub: Start by applying a generous amount of Joico Scalp Vitality Exfoliating Foaming Scrub directly onto your scalp. Slowly add water to the product, working it into a lather. Gently massage your scalp to create a rich lather. Then, spread the product down to the lengths of your hair as needed. Rinse your hair and scalp thoroughly. Follow up with your favorite Joico conditioner or masque, applying it from mid-lengths to ends for added moisture and nourishment. Replenishing Essence: Gently squeeze or dispense the Joico Scalp Vitality Replenishing Essence onto your scalp. sing your fingertips, massage the product into your scalp in small, circular motions to ensure even distribution and better absorption. You can use this product on either damp or dry hair. No need to rinse out. Simply leave the product on to work its magic.

HOW TO RETURN A FAULTY OR INCORRECT ITEM

Get in touch

To request a return, please email us at customerservice@beautopia.com.au quoting your order number, and attach a photo or short video of the fault.

Please ensure you have emailed us before sending your item back - it makes the process a lot easier.

We'll get back to you

One of our Customer Happiness Coordinators will contact you via email with instructions on how to get your item back to us.

Pack & Send

Pack up your item carefully, so it reaches us safely . You can re-use your Beautopia Hair & Beauty packaging, or a similar sized box if you no longer have it.

Following the instructions emailed to you, print your return shipping label, and tape it to the front of the box.

Drop the parcel off at either an Australia Post Outlet, in a free standing post office box, or in your parcel locker.

Then what happens?

Returns from metro areas usually arrive to us within 7 business days, and can be longer from regional or remote areas. We will process your exchange, refund or store credit within 2 business days of your return arriving back to us.

We'll be in touch as soon as your return is complete. 

It is the customer’s responsibility to retrieve any items that Beautopia deem to be in unacceptable condition (unless faulty) or outside of the mentioned timeframe. Beautopia will not pay to return items in unacceptable condition. Beautopia takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post.

Gift cards and promotional codes cannot be returned or exchanged and cannot be applied to exchanges. Once Beautopia receives your returned item and deem it to be in an acceptable condition (unless faulty), we will happily refund or exchange it. 

 

WARRANTIES & REPAIRS

All warranties are supplied by the manufacturer and not that of Beautopia. These warranties are offered by the manufacturer, who specify the warranty periods and may vary for each product.

Beautopia has no control over manufacturer warranty and repair periods and cannot advise what they will be. Therefore Beautopia has no control as to the time frame. In saying that, Beautopia will do all that it can to ensure that it is handled as quickly as possible, updating you through the process. If the faulty item cannot be repaired, a replacement or refund will be offered.

 

OUR RETURNS/CONDITION OF SALE

Beautopia has, as a condition of sale, a back to base warranty on all our products, postage is to be paid by customer and once warranty claim is accepted you will receive email updates which will indicate Beautopia will repair or replace the item and post back. If a warranty claim is denied the customer will need to pay costs of repairing the item and the return freight cost. Beautopia will replace any dead on arrival items within 7 days of receiving that item. Warranty will be denied for items that are deemed to have been intentionally damaged or damaged due to misuse or user error. 

 

 

ALLERGY RETURN

If you have experienced an allergic reaction to one of our products please get in touch with our customer service team at customerservice@beautopia.com.au and discontinue use of the product immediately.

Your input will help us communicate this issue to the brand and also help us find an appropriate solution for you.

Please include the following information:

• Your order number or receipt
• The full name of the product that caused an allergic reaction
• A details of the symptoms experienced
• Photos of the product; and
• Photos of the affected area

Please note: Product returns due to allergies must be less than 20% used upon return.

 

Any other questions?

Please contact our customer service team at customerservice@beautopia.com.au, or by phoning us on (02) 9882 3100 (9am - 4.30pm AEST, Monday to Friday, excluding NSW & national public holidays). You can also contact us via our online chat for further information.