Milk_Shake Integrity Nourishing Shampoo 300ml

milk_shake® integrity products immediately transform the hair fiber, thanks to the restructuring action of its active ingredients. The muru muru butter is combined with an amino acid complex, a balanced mix of plant based amino acids with restructuring and restorative properties similar to those of keratin.

Regular price $29.95 $0.00 Unit price per

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ideal for all hair types and especially damaged hair.

Details

Nourish, calm, and protect is the motto of this range. The Milk_Shake Integrity Nourishing Shampoo is designed to protect dry ends, battles frizz, and injects moisture into hair while protecting it’s colour.

While suitable for all hair types, it works particularly well for thirsty mid-lengths and ends on longer hair. Tame those wild locks!

FEATURES:

  • Sulphate and Salt Free. 
  • Murumuru Butter: rich in fatty acids that have a nourishing, soothing and moisturizing effect on hair and skin
  • Vitamin A: repairs, nourishes and strengthens hair
How to use
Distribute over wet hair, lather and rinse and repeat if necessary.
Ingredients
Aqua (Water), Sodium Methyl 2-Sulfolaurate, Cetyl Betaine, Disodium 2-Sulfolaurate, Styrene/Acrylates Copolymer, Sodium Chloride, Glycerin, Polyquaternium-10, Coco-Glucoside,Astrocaryum Murumuru Seed Butter, Argania Spinosa Kernel Oil, PEG-120 Methyl Glucose Trioleate, Tocopherol, Propylene Glycol, Citric Acid, Methylchloroisothiazolinone, Methylisothiazolinone, Benzoic Acid, Magnesium Nitrate, Magnesium Chloride, Parfum (Fragrance).
Shipping and returns

RETURNS

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong selection. You can choose between a refund or exchange where goods are faulty and cannot be repaired, wrongly described, different from a sample shown to you or don’t do what they are supposed to do.

Please keep your original receipt as proof of purchase. All returns must be in original condition, unopened and unused (unless faulty). Returns must be made within 14 days of delivery, except when an item is faulty and covered by a warranty period.

HOW TO RETURN A FAULTY OR INCORRECT ITEM

Get in touch

To request a return, please email us at customerservice@beautopia.com.au quoting your order number, and attach a photo or short video of the fault.

Please ensure you have emailed us before sending your item back - it makes the process a lot easier.

We'll get back to you

One of our Customer Happiness Coordinators will contact you via email with instructions on how to get your item back to us.

Pack & Send

Pack up your item carefully, so it reaches us safely . You can re-use your Beautopia Hair & Beauty packaging, or a similar sized box if you no longer have it.

Following the instructions emailed to you, print your return shipping label, and tape it to the front of the box.

Drop the parcel off at either an Australia Post Outlet, in a free standing post office box, or in your parcel locker.

Then what happens?

Returns from metro areas usually arrive to us within 7 business days, and can be longer from regional or remote areas. We will process your exchange, refund or store credit within 2 business days of your return arriving back to us.

We'll be in touch as soon as your return is complete. 

It is the customer’s responsibility to retrieve any items that Beautopia deem to be in unacceptable condition (unless faulty) or outside of the mentioned timeframe. Beautopia will not pay to return items in unacceptable condition. Beautopia takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post.

Gift cards and promotional codes cannot be returned or exchanged and cannot be applied to exchanges. Once Beautopia receives your returned item and deem it to be in an acceptable condition (unless faulty), we will happily refund or exchange it. 

 

WARRANTIES & REPAIRS

All warranties are supplied by the manufacturer and not that of Beautopia. These warranties are offered by the manufacturer, who specify the warranty periods and may vary for each product.

Beautopia has no control over manufacturer warranty and repair periods and cannot advise what they will be. Therefore Beautopia has no control as to the time frame. In saying that, Beautopia will do all that it can to ensure that it is handled as quickly as possible, updating you through the process. If the faulty item cannot be repaired, a replacement or refund will be offered.

 

OUR RETURNS/CONDITION OF SALE

Beautopia has, as a condition of sale, a back to base warranty on all our products, postage is to be paid by customer and once warranty claim is accepted you will receive email updates which will indicate Beautopia will repair or replace the item and post back. If a warranty claim is denied the customer will need to pay costs of repairing the item and the return freight cost. Beautopia will replace any dead on arrival items within 7 days of receiving that item. Warranty will be denied for items that are deemed to have been intentionally damaged or damaged due to misuse or user error. 

 

ALLERGY RETURN

If you have experienced an allergic reaction to one of our products please get in touch with our customer service team at customerservice@beautopia.com.au and discontinue use of the product immediately.

Your input will help us communicate this issue to the brand and also help us find an appropriate solution for you.

Please include the following information:

  • Your order number or receipt
  • The full name of the product that caused an allergic reaction
  • A details of the symptoms experienced
  • Photos of the product; and
  • Photos of the affected area

Please note: Product returns due to allergies must be less than 20% used upon return.

 

Any other questions?

Please contact our customer service team at customerservice@beautopia.com.au, or by phoning us on (02) 9882 3100 (9am - 4.30pm AEST, Monday to Friday, excluding NSW & national public holidays). You can also contact us via our online chat for further information.

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